 {"id":279,"date":"2011-04-29T11:48:44","date_gmt":"2011-04-29T11:48:44","guid":{"rendered":"http:\/\/blog.jorgep.com\/?p=279"},"modified":"2017-06-20T20:38:18","modified_gmt":"2017-06-20T20:38:18","slug":"tip-my-hat-to-amazon-com-showed-real-class","status":"publish","type":"post","link":"https:\/\/jorgep.com\/blog\/tip-my-hat-to-amazon-com-showed-real-class\/","title":{"rendered":"Tip my hat to Amazon.com &#8211; Showed Real Class"},"content":{"rendered":"<p>After a heck of an outage last week, \u00a0Amazon published they root-cause and postmortem yesterday &#8211; less than 5 days after the actual outage, and *after* they have\u00a0completely\u00a0stabilize the after-math of the outage.<\/p>\n<p>I have to tip my hat to how Amazon for the content\u00a0transparentness, analysis and the expressly stated \u00a0apology\u00a0to their customer.<\/p>\n<p>We go back to the fact that every system will fail at some point, no matter how much effort and money any company throws at it.<\/p>\n<p>In my opinion, what matters is when an event happens, how is handled, communicated, what was learned and how will it handle in the future.<\/p>\n<p><a href=\"http:\/\/aws.amazon.com\/message\/65648\/\">http:\/\/aws.amazon.com\/message\/65648\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After a heck of an outage last week, \u00a0Amazon published they root-cause and postmortem yesterday &#8211; less than 5 days after the actual outage, and *after* they have\u00a0completely\u00a0stabilize the after-math of the outage. I have to tip my hat to how Amazon for the content\u00a0transparentness, analysis and the expressly stated \u00a0apology\u00a0to their customer. We go&#8230;<\/p>\n","protected":false},"author":2,"featured_media":461826,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ngg_post_thumbnail":0,"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[17,468],"tags":[124],"class_list":["post-279","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-journey","category-thoughts-ramblings","tag-tip-our-hat"],"taxonomy_info":{"category":[{"value":17,"label":"Journey"},{"value":468,"label":"Thoughts and Ramblings"}],"post_tag":[{"value":124,"label":"Tip Our Hat"}]},"featured_image_src_large":["https:\/\/jorgep.com\/blog\/wp-content\/uploads\/jorgep-BlogPostGeneric.jpg",1024,512,false],"author_info":{"display_name":"Jorge Pereira","author_link":"https:\/\/jorgep.com\/blog\/author\/jorge\/"},"comment_info":0,"category_info":[{"term_id":17,"name":"Journey","slug":"journey","term_group":0,"term_taxonomy_id":18,"taxonomy":"category","description":"","parent":0,"count":318,"filter":"raw","cat_ID":17,"category_count":318,"category_description":"","cat_name":"Journey","category_nicename":"journey","category_parent":0},{"term_id":468,"name":"Thoughts and Ramblings","slug":"thoughts-ramblings","term_group":0,"term_taxonomy_id":478,"taxonomy":"category","description":"","parent":0,"count":230,"filter":"raw","cat_ID":468,"category_count":230,"category_description":"","cat_name":"Thoughts and Ramblings","category_nicename":"thoughts-ramblings","category_parent":0}],"tag_info":[{"term_id":124,"name":"Tip Our Hat","slug":"tip-our-hat","term_group":0,"term_taxonomy_id":130,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/posts\/279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/comments?post=279"}],"version-history":[{"count":0,"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/posts\/279\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/media\/461826"}],"wp:attachment":[{"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/media?parent=279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/categories?post=279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jorgep.com\/blog\/wp-json\/wp\/v2\/tags?post=279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}