Copilot Studio – Create your own Copilot with No Code

Disclaimer:  I work for Dell Technology Services as a Workforce Transformation Solutions Principal.    It is my passion to help guide organizations through the current technology transition specifically as it relates to Workforce Transformation.  Visit Dell Technologies site for more information.  Opinions are my own and not the views of my employer.

Microsoft Copilot Studio is a robust platform that allows you to customize and extend Microsoft Copilot for Microsoft 365. With a low-code approach, you can create and publish plugins directly to Copilot, tailoring them to your specific needs. The comprehensive authoring canvas within Copilot Studio empowers you to design, test, and deploy conversational AI solutions. Explore this innovative platform to enhance productivity and collaboration in your organization.

Value Proposition

I think this is THE most compelling value proposition of the Copilot eco-system. It truly provides business units (regular users) to unlock the potential of the corporate data without having to rely on developers or expensive projects. Copilot Studio offers a low-code approach, allowing users to build and publish plugins directly to Copilot. With a comprehensive authoring canvas, makers can design, test, and deploy copilots that answer questions based on business data and processes. The platform provides resources, documentation, and community support, making it accessible and efficient.


According to Microsoft:

  • Customization and Extension: Copilot Studio allows you to extend and tailor Microsoft Copilot according to your specific needs. You can create custom copilots or enhance the ones already available.
  • Low-Code Approach: With a drag-and-drop low-code approach, you can build and publish plugins directly to Copilot for Microsoft 365. These plugins include logic and data connectivity to answer questions based on your business data and processes.
  • Comprehensive Authoring Canvas: Makers can design, test, and publish their copilots using the comprehensive authoring canvas within Copilot Studio. It simplifies the process of creating conversational AI solutions for both internal and external scenarios.
  • Resources and Support: Copilot Studio provides access to resources, documentation, and community support. Whether you’re customizing existing copilots or building standalone ones, this platform empowers you to create intelligent conversational experiences.

Use Cases

  1. Customized Virtual Assistants: Organizations can create personalized virtual assistants using Copilot Studio. These assistants can handle specific tasks, answer FAQs, and streamline workflows.
  2. Automated Customer Support: Copilot Studio can power chatbots for customer service. These bots handle common inquiries, freeing up human agents for more complex issues.
  3. Process Automation: By integrating Copilot with business processes, companies can automate repetitive tasks, such as data entry or appointment scheduling.
  4. Knowledge Base Enhancement: Copilot Studio can enhance knowledge bases by providing real-time answers to employee queries, improving internal communication.

Update 3.20.2024: Very good one – one stop video – from Ana!

Videos I learned from: (my own learning Path) – Hope it helps!

Videos by Daniel Anderson (really like how he explains things – Follow him!)

Part 1

Part 2:

Other good videos:

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