Tip my hat to Amazon.com – Showed Real Class

ByJorge Pereira 2011-04-292017-06-20

After a heck of an outage last week, Amazon published they root-cause and postmortem yesterday – less than 5 days after the actual outage, and *after* they have completely stabilize the after-math of the outage.

I have to tip my hat to how Amazon for the content transparentness, analysis and the expressly stated apology to their customer.

We go back to the fact that every system will fail at some point, no matter how much effort and money any company throws at it.

In my opinion, what matters is when an event happens, how is handled, communicated, what was learned and how will it handle in the future.

http://aws.amazon.com/message/65648/

Jorge Pereira

Accomplished Information Technology services professional with over 25 years of experience performing technical pre-sales, solution selling, public speaking / presentations, consulting, project delivery and program management. Over the past few years, Jorge has focused on customers solutions in the areas of: Artificial Intelligence, Generative AI, Workforce Transformation, End-User-Computing (EUC) Lifecycle Management, Modern Device Management, and Cybersecurity.
Additionally, Jorge is also an artist known for his whimsical doodle art and captivating fantasy stories. More on his creative side here

Disclaimer: I work for Dell Technology Services as a Workforce Transformation Solutions Principal. It is my passion to help guide organizations through the current technology transition specifically as it relates to Workforce Transformation. Visit Dell Technologies site for more information. Opinions are my own and not the views of my employer.

Journey | Thoughts & Ramblings

How to Engage Millennials

ByJorge Pereira 2015-09-232022-09-26

Definitely a current topic! Finally emerging from the shadows of Gen Xers, most millennials are now in the workforce. But study after study has shown that millennials are different from Gen Xers and even from Baby Boomers, the generation that raised them. ” Develop long-term niche relationships” https://www.visioncritical.com/how-engage-millennials-customer-insight-and-marketing/ 2015-09-23T00:00:16-05:00

Journey

Getting to Windows 10: Take the Blue Pill or the Red Pill

ByJorge Pereira 2018-06-152018-06-15

I always start my Windows 10 conversations with the statement, there are two parts to any Windows 10 project: Getting to Windows 10. Maintaining Windows 10 This article is all about “Getting to Windows 10”. All of us have been to customers that have not yet officially started their Windows 10 projects or they are…

Journey | Thoughts & Ramblings

Afternoon Rest

ByJorge Pereira 2011-07-272022-09-26

Afternoon Rest , a photo by jorper98 on Flickr. I love this picture – It is a very simple and functional piece used at the bottom of doors to protect them from carts wheels and hold them from swinging wide open. The pieces go largely unnoticed, but they someone took the time to make them…

Journey | Thoughts & Ramblings

Best to all in 2012!

ByJorge Pereira 2012-01-012022-09-26

Wishing you all the very best in 2012! New Year’s resolutions: – Less butter – More blog postings! PS -Let’s hope the Maya’s were not right, and they simply ran out of space.

Journey | Thoughts & Ramblings

Enabling Plugin to Auto-post to Twitter

ByJorge Pereira 2012-09-192022-09-26

I have just enabled plug in WP to Twitter so I can auto-issue tweets based on a particular category. Working smoothly. Nice work Joseph Dolson !

Journey | Tech Talk | Thoughts & Ramblings

DaaS and SaaS – ” …dogs and cats living together… mass hysteria!”

ByJorge Pereira 2008-04-232022-09-26

Desktone (http://www.desktone.com/) and more pointedly the generic term DaaS or desktop as a service is being bandied about and will help (I say “help” in jest) to muddy the terminology waters and give us a new buzz word. Really, I think DaaS has legs and will see favorable acceptance with the “greening” of IT with…

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