Dell Command Update and MDM

ByJorge Pereira 2020-10-132022-09-26

Tags: BIOS, Dell Technologies, EUC, MDM, ModernEUC, UEM

UPDATE 5/20/2021: New updated vide from Christian Eilskov:

Modern Device Management tools are great! They save time and money to to organizations across the board.

Having said this, it is imperative that you also keep the device manufacturer’s system software, firmware and BIOS up to date as well. Typically this comes directly from them in the form of a utility or application that is best installed during the UEM/ MDM enrollment process.

Since I work for Dell Technologies Services, I know this tool for Dell devices is the Dell Command Update tool

Dell Command | Update is a standalone application, for client systems, that provides updates for system software that is released by Dell. This application simplifies the BIOS, firmware, driver, and application update experience for Dell client hardware.

So how do you package and install this with your UEM / MDM system?

I will point you to two great videos from colleagues that show you how to configure and install using Microsoft Intune and Workspace One. If you are using a different UEM / MDM platform please let me know, and I can update this post for reference.

First a video by a Dell Nordic Team member: Christian Eilskov

Second a video by VMware on how to install Dell Command client Suite with Workspace One

https://www.youtube.com/watch?v=heXkTia_NGA

Additional Resources:

How to Use Dell Command Suite Video Series: Part 1 (5:31) | Part 2 (8:27) | Part 3 (5.37)
Dell Command | Update Home Page
Dell Command | Update 3.1 Tips and Tricks for Workspace ONE UEM Integration

Jorge Pereira

Accomplished Information Technology services professional with over 25 years of experience performing technical pre-sales, solution selling, public speaking / presentations, consulting, project delivery and program management. Over the past few years, Jorge has focused on customers solutions in the areas of: Artificial Intelligence, Generative AI, Workforce Transformation, End-User-Computing (EUC) Lifecycle Management, Modern Device Management, and Cybersecurity.
Additionally, Jorge is also an artist known for his whimsical doodle art and captivating fantasy stories. More on his creative side here

Disclaimer: I work for Dell Technology Services as a Workforce Transformation Solutions Principal. It is my passion to help guide organizations through the current technology transition specifically as it relates to Workforce Transformation. Visit Dell Technologies site for more information. Opinions are my own and not the views of my employer.

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