I have been diving deep and swimming in the lanes of workflow automation tools and workflow automation with AI (sometimes called AI Agents) In today’s fast-paced digital landscape, efficiency and productivity are paramount for both individuals and businesses. One of the most powerful strategies for achieving these goals is workflow automation, which involves using software…
Workflow automation tools are software applications designed to help you streamline your everyday tasks by automating repetitive processes. Think of them as digital assistants that take care of scheduling, tracking projects, managing emails, and other routine activities, allowing you to focus on more strategic work. These tools are essential in today’s fast-paced environment, where efficiency…
This is a follow-up to the blog post I wrote back in 2023: ServiceNow and Its Growing Significance What Is ServiceNow? ServiceNow (commonly referred as SNOW) is a powerful cloud-based platform that offers a wide range of services and solutions to streamline and automate various business processes. It is primarily known for its robust IT…
For other ServiceNow posts here The ServiceNow platform has long held a prominent position in the IT service management domain, often associated with terms like “ticketing tool” or “support tool.” However, a significant shift occurred several years ago when ServiceNow recognized the potential to extend its platform beyond IT service management, adapting it for diverse…
