Series: AI Learnings

Artificial Intelligence is now a daily conversation topic and is in everyone’s mind one way or another. The learning can be simple or steep and complex depending on where you want to take it.

Here is a list of blog posts that I have written on this topic as I learn and try to keep up with this amazing technology landscape which is changing every day. Simply amazing.


Related Blog Posts on AI


Google NotebookLM – Updates

Last year I wrote about what an amazing tool Google Labs NotebookLM is. [ Sidenote: I cannot believe it is still part of Google Labs! ] Well in the last few weeks they have improved it even more! (Just wow!) Google’s AI research assistant, NotebookLM, has rolled out some exciting new features recently! These updates…
Read More Google NotebookLM – Updates

What Is MCP? The Model Context Protocol Explained

What Is MCP? The Model Context Protocol Explained Disclaimer: Written with help of AI, specifically my research assistant: Perplexity.ai In today’s fast-paced digital landscape, businesses depend on seamless integration between software, data systems, and artificial intelligence. Ever feel like your business’s different tools and systems just don’t “talk” to each other? You’ve got your customer list…
Read More What Is MCP? The Model Context Protocol Explained

Change Management for AI Agents

In today’s rapidly evolving AI landscape, introducing agent-based AI systems into your organization requires a fundamental rethinking of change management. Unlike traditional software that follows clear rules, AI agents exhibit dynamic behaviors that can shift in subtle ways with each update or interaction. As a business leader, understanding these differences is crucial for successful implementation…
Read More Change Management for AI Agents

Beyond Buzzwords: AI’s ROI with Real Business Cases

This blog emphasizes demonstrating tangible results from AI investments, focusing on measurable outcomes like cost reductions, revenue increases, and operational improvements. AI benefits extend beyond direct savings, enhancing productivity, decision-making, customer experience, and operational efficiency. Success with AI requires robust data infrastructure, a phased approach, and continuous improvement. Real-world examples show significant ROI in sectors such as customer service, supply chain, fraud detection, marketing, manufacturing, energy consumption, and talent acquisition.
Read More Beyond Buzzwords: AI’s ROI with Real Business Cases

Customer Service Shakeup: Lessons from AI Rollouts

A dramatic shift is reshaping customer service in boardrooms around the world. AI agents are rapidly taking over from human representatives, promising lower costs, faster response times, and 24/7 availability. However, the reality behind the headlines is much more complicated, and some high-profile companies are already dealing with unexpected consequences. Companies Leading the AI Charge…
Read More Customer Service Shakeup: Lessons from AI Rollouts

AI-Enhanced Workflow Automation: Transforming Business Operations

This is a continuation of my From Traditional Automation to AI Agents & Workflow Automation Tools Explained I wrote a few months back Workflow Automation and AI: Transforming Business Operations Workflow automation and the role of AI in enhancing it are transforming how businesses operate. By streamlining processes and reducing manual intervention, automation increases efficiency…
Read More AI-Enhanced Workflow Automation: Transforming Business Operations