Series: AI Learnings

Artificial Intelligence is now a daily conversation topic and is in everyone’s mind one way or another. The learning can be simple or steep and complex depending on where you want to take it.

Here is a list of blog posts that I have written on this topic as I learn and try to keep up with this amazing technology landscape which is changing every day. Simply amazing.


Related Blog Posts on AI


Beyond Buzzwords: AI’s ROI with Real Business Cases

This blog emphasizes demonstrating tangible results from AI investments, focusing on measurable outcomes like cost reductions, revenue increases, and operational improvements. AI benefits extend beyond direct savings, enhancing productivity, decision-making, customer experience, and operational efficiency. Success with AI requires robust data infrastructure, a phased approach, and continuous improvement. Real-world examples show significant ROI in sectors such as customer service, supply chain, fraud detection, marketing, manufacturing, energy consumption, and talent acquisition.
Read More Beyond Buzzwords: AI’s ROI with Real Business Cases

Popular Workflow Automation Tools in 2025

I have been diving deep and swimming in the lanes of workflow automation tools and workflow automation with AI (sometimes called AI Agents) In today’s fast-paced digital landscape, efficiency and productivity are paramount for both individuals and businesses. One of the most powerful strategies for achieving these goals is workflow automation, which involves using software…
Read More Popular Workflow Automation Tools in 2025

Customer Service Shakeup: Lessons from AI Rollouts

A dramatic shift is reshaping customer service in boardrooms around the world. AI agents are rapidly taking over from human representatives, promising lower costs, faster response times, and 24/7 availability. However, the reality behind the headlines is much more complicated, and some high-profile companies are already dealing with unexpected consequences. Companies Leading the AI Charge…
Read More Customer Service Shakeup: Lessons from AI Rollouts

AI-Enhanced Workflow Automation: Transforming Business Operations

This is a continuation of my From Traditional Automation to AI Agents & Workflow Automation Tools Explained I wrote a few months back Workflow Automation and AI: Transforming Business Operations Workflow automation and the role of AI in enhancing it are transforming how businesses operate. By streamlining processes and reducing manual intervention, automation increases efficiency…
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From Traditional Automation to AI Agents

This is an update to my post: Workflow Automation Tools Explained based on a great YouTube video he published by Stephen G Pope which NAILED the concept…. Kudos to Stephen! AI agents promise to revolutionize automation. However, implementing them without proper understanding can lead to overcomplicated systems that cost more than they save. As someone…
Read More From Traditional Automation to AI Agents

Leonardo.AI Terms of Service

Terms of Service Welcome to Leonardo.Ai! We provide a cloud-based platform (Platform)where you can create images and videos by leveraging our generative AI, train your own AI models among many other things. In these Terms, when we say you or your, we mean both you and any entity you are authorised to represent (such as your employer). When…
Read More Leonardo.AI Terms of Service

AI Agents: Value Justification Dilemma

It is March 2025 and many organizations have already realized that AI is a strategic business transformation imperative. Many early adopters across industries have moved beyond viewing AI as merely an operational efficiency tool to recognizing it as a fundamental driver of competitive advantage. Companies that initially leveraged AI for efficiency and automation have now…
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Microsoft Copilot for Microsoft 365 / Excluding files & Sites

As many organizations are engaging in Implementing Microsoft Copilot, a question I often get asked which I thought I would document for reference. Microsoft Copilot for Microsoft 365 is a powerful tool that leverages AI to assist users in various tasks. However, there might be instances where you want to exclude certain files or documents…
Read More Microsoft Copilot for Microsoft 365 / Excluding files & Sites

Should You Pursue a Career in Software Development in 2025? An Honest Look

A familiar question echoing around dinner tables, group chats, and family gatherings—especially from the younger generation these days: “Should I go into software development?” It’s a fair question, and it deserves an honest answer, not a sugar-coated one. Here’s what my general answer is: Yes, software development can still be a rewarding career, but it’s…
Read More Should You Pursue a Career in Software Development in 2025? An Honest Look